The solution can take the form of a desktop application, a web based solution, a mobile application, a database or a combination of all.
It can be anything from a simple tool for managing a database to a comprehensive multi-tiered functional application.
Off-the-shelf software is designed for mass market, multi-user and to satisfy varying requirements and as such tends to offer the most common functionality required.
A bespoke software solution however is tailor made with the specific requirements of your business offering full flexibility and avoiding unnecessary work-arounds.
A well designed bespoke solution should increase productivity, reduce wasted time and therefore let you focus on the key areas of the business.
A Bespoke Software Solution is purpose built to meet a specific need.
In order to ensure that the bespoke system is fit for purpose, the development cycle includes several phases.
One of the most important parts of developing a bespoke software solution is the planning. We will start with an initial consultation to broadly establish your requirements, how your business works and if indeed a bespoke software solution is the answer.
Following our initial consultation we will go away and put together a proposal, outlining the proposed solution including the structure, timescales and costs. Providing all parties are in agreement with the proposal we will proceed to the next step.
The design phase is a critical part of the development process, it is not just about how the end product will look, but more importantly the ins and outs of what the system
needs to do.
We will spend time with you going through your existing processes in detail and document the proposed solution, identifying the required functionality, processes and rules which need to be implemented into your new system.
When the software has all of its desired functionality, it is tested to make sure things work as expected.
Once the system has gone through internal testing, a version of the software will be given to you, the client, for User Acceptance Testing (UAT). This is your opportunity to identify any issues or make any final adjustments.
Once you are happy the software will be put live where we will provide on-going support and maintenance, and the beauty of a bespoke system is it can be adapted if your needs change.
"My business would not be able to function without the bespoke CRM system designed and manged by Compusolve IT Solutions. Following years of frustration and unnecessary expense working with off-the-shelf customer relationship management systems I met with Darren and all changed. Darren took the time to understand our business, the products and services, the processes, priorities and importance of a chase system. The team were patient and explained all of the options clearly and recognised areas of improvement in the working process. Over the past 8 years we have asked for new products and services to be added and the team have made updates along the way. Having a bespoke system means there are no unwanted functions at extra expense and the system can evolve as quickly as we wish and in the direction that serves us best. Working with Darren and the team at Compusolve has clearly been a great decision from the start and saved both time, money and stress. I cannot recommend Compusolve highly enough for their fast response through their ticket raising system and solutions.
Thank you again to the highly professional, efficient and friendly team."
Enigma Wills and Trusts
0191 662 0100
Q16 Quorum Business Park
Newcastle upon Tyne
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